Committed to your success
Customer service and satisfaction is important to us. Elite offers comprehensive support and service to our customers, covering before-sale service, in-sale service and after-sale service.
Before-sale and in-sale service
“Show your ideas with us, we will provide you the best solution!”, this is our before-sale and in-sale service philosophy. Elite R&D and sales team are built up by a group of creative and enthusiastic staff and with full experience in electronics, software, laser, optical and mechanical drawings. We are open and honest, we focus on helping our customers to solve their design problems, or to select stock items or customize products according to their unique applications.
We care about all of our customers and seek to give each one attentive service.” Quick response, efficiency and professional” is our after-sale service standard which we always carry on. While there are any technical or operation questions during usage, or any product quality problems feedback, please call or email us. Our 24/7 service shall respond you as thoroughly and quickly as possible.
Share your ideas, we will provide best solutions!
* Research and Development Team: Elite Optoelectronics has built up a R&D team with strong creativity, technology and proficiency in laser module products. The team combines of electrical engineers, mechanical engineers, optic engineers and graphic designers who have rather strong cooperation and had been worked on many customized products.
* Supporting Equipments: Elite Optoelectronics has its own CNC machining workshop which enables us to response to customer's ideas very fast
* Reliable Supplier: Elite Optoelectronics has established great relationship with world-wide famous laser diode supplier. The laser diode supplier could provide customized diode for Elite such as with different packaging.
* Seamless Communication: Our international sales engineers with fluent English and abundance knowledge in laser module products will help you with seamless communication with different departments.